The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or out and about and can adjust temps to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, since you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it without help or contact a HVAC professional like Tri City Fuel & Heating. If you’re installing it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback since the thermostat can get adequate power from other heating and cooling wires.

In some cases, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw ample juice, Nest says you might run into some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is producing weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t switch on or turns off and on frequently in a short period of time.

You could worry something is wrong with your heating and cooling system, but if you just installed the Nest, we advise you check your thermostat initially. This is especially pertinent if the weather is mild, and you haven’t been running your heat or air conditioning consistently.

Our Specialists Can Fix Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t fix the problem, a smart thermostat specialist including one from Tri City Fuel & Heating can support you. We can identify the malfunction and add a C-wire, if required.

Smart thermostats including the Nest are created to make your life easier, with automatic energy-efficient programming and the ability to check settings while you’re away from home. It’s a frustrating experience when yours won’t work correctly, but our heating and cooling specialists at Tri City Fuel & Heating can fix the trouble quickly.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, give us a call at 803-265-4208 to book your appointment right away.