The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or gone and can change temperatures to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy supplier for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either wire it on your own or hire a HVAC specialist like Tri City Fuel & Heating. If you’re putting it in yourself, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem since the thermostat can get ample power from other heating and cooling wires.

In some cases, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is better than older programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive ample electricity, Nest says you might encounter some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is producing strange noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t run or turns off and on frequently in a short period of time.

You might believe something is suspect with your heating and cooling system, but if you just installed the Nest, it’s best to check your thermostat right away. This is especially timely if the weather is mild, and you haven’t been running your heat or air conditioning consistently.

Our Specialists Can Resolve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t solve the dilemma, a smart thermostat pro such as one from Tri City Fuel & Heating can assist you. We can identify the malfunction and put in a C-wire, if needed.

Smart thermostats including the Nest are designed to make your life more convenient, through automatic energy-efficient programming and the option to monitor settings while you’re away from home. It’s a time-consuming experience when yours won’t operate correctly, but our heating and cooling pros at Tri City Fuel & Heating can fix the problem in no time.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, call us at 803-265-4208 to set up your appointment today.