What To Do When the Heat Goes Out03/08/2017Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump troubles in West Columbia during the winter time, when they’re needed the most to keep you comfortable. While you know the team at Tri City Fuel & Heating Co., Inc. will constantly be there ASAP when you require us for a heat pump repair, there are some things you can do to double check a repair is necessary and save yourself some cash if it’s not. We’ve collected this checklist of things to test before you give us a call. It may sound ridiculous, but make sure everything is turned “on”. We’ve been to numerous calls only to find the thermostat or the heat pump itself is set to off. Check your thermostat to guarantee it’s on, fixed to the appropriate temperature and isn’t set to cool. Then try replacing the battery, if it has one. If everything looks accurate, check your furnace switch (check your manual if you’re hesitant about where it is) and test your fuses and circuit breaker. Make sure your gas is on. If the furnace still hasn’t switched on, go back to your thermostat. If it’s a programmable model, confirm that it’s revealing the proper time. If it thinks it’s morning when it’s actually night, it may not turn your heat on because it doesn’t understand that you’re home. Is an obstruction causing your furnace to not work? Inspect your air filters to ensure they’re not blocking things up. Do you have any congested ducts, vents or cool air openings? Are all supply registers exposed? Is your exhaust flue unobstructed? If you’ve worked through this checklist and you’re still without heat, call Tri City Fuel & Heating Co., Inc. at 803-796-9172 or arrange an appointment online and we’ll get your home back to the welcoming and cozy place it should be.