ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Tri City Fuel & Heating Co., Inc., we know that selecting a company you can trust to complete AC repair in West Columbia is important. We know how important it is to find a reliable company that does great work. We can help. Figuring out the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any pro that works in your home should have liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with current trends and developments.
  4. Do you have any references you can offer? A trustworthy company that can do AC repair should have a number of references they’ll happily share with you. Call these references and learn all the details about AC repairs the prospective company has performed.
  5. Will you offer a written estimate? Be sure to get a written estimate so you can look at all the details involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you whittle down companies you aren’t wanting to work with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you go with has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t willing to stand behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Tri City Fuel & Heating Co., Inc. a call at 803-796-9172. We’re happy to help! If you’re ready to set up an AC repair, you can even use our handy online scheduler to make your appointment.